The new agreement extends the use of IBM's global delivery model. The new contract was signed in November 2009 and extends a 5 year agreement signed in 2007.
Adam Gade, chief information officer at Maersk Line, said: “Our transition to IBM's global delivery model has been seamless while delivering the financial and service level benefits expected. This extension now is a natural next step and provides a sound foundation for further improvements, our aim being to provide the A.P. Moller - Maersk group of companies with cost effective IT solutions.”
Andrew Stubbs, general manager for A.P. Moller - Maersk Account at IBM, said: “The capabilities evident in IBM's global delivery centers are a key differentiator, allowing IBM to deliver services and support to clients like Maersk by harnessing infrastructure, standardized processes, service management tools and skilled resources.
“IBM is committed to supporting Maersk in their drive to continuously get more out of their IT investments and this contract is an important step in that direction.”
Will this agreement benefit both the firm?
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