Under the 10-year contract, worth approximately $200m, IBM will support the Ukraine-based bank’s information systems and applications as well as the management of IT infrastructure.
Francesco Pusateri, head of global banking services division at UniCredit, said: “Having already successfully migrated and centralized PJSC Ukrsotsbank’s core banking systems, this decision will help us to strengthen our leadership in the Ukrainian banking sector. Leveraging IBM's technology assets and industry experience we are able to transform the way we work and run our operations. This step is an important enhancement of UniCredit Group’s strategy of concentrating on core business and cost optimization.”
Under the terms of the agreement, IBM will take over the management and maintenance of the bank’s application portfolio, data center systems, IT network, ATMs, end-user and deskside support.
Joseph Benaroya, vice president of IBM global technology services, said: "This is the first instance of full outsourcing in the region and marks a new era in the IT delivery model and in the development of Ukraine's financial services sector.
“Banks across growth markets are currently under enormous pressure to reduce costs and operational complexities while at the same time improve the customer experience. PJSC Ukrsotsbank has turned to IBM for its unrivalled experience in the banking sector and to ensure that its customers benefit from the very best technologies and business processes.”
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